Class Schedule is Subject to Change

Monday:

General Session (8:30am - 10:10am)

Topics:

Welcome & Introductions

The new SUGM Central

What’s New in v7.37?

  • SNAP
  • Major upgrades to CRM
  • Upgrade to Credit Card Processing
  • New Essendant Item Import Utility
  • Numerous upgrades to Web Sales Rep
  • SUM – Supply Usage Manager

Development Partner Announcements:

J&M

  • Mobile Friendly
  • Essendant

88 Graphics

  • Precision Marketing

On Point Reps

  • Video Manager
  • Vendor Nonspecific Training Videos

Breakouts 1 (10:30am - 12:00pm)

Breakouts 2 (1:10pm - 2:40pm)

Breakouts 3 (3:00pm - 4:00pm)

Breakouts 4 (4:15pm - 5:15pm)

Tuesday:

General Session (8:30am - 10:10am)

Topics:

Next Year’s Venue

Milestone Awards

SNAP A/R Call Tracking

SNAP Level 2

Essendant Item Import Utility

Support Department Report – Gerry

Web Sales Rep

Supply Usage Manager

Future Enhancement for Customer Self Service

Breakouts 1 (10:30am - 12:00pm)

Breakouts 2 (1:10pm - 2:40pm)

Breakouts 3 (3:00pm - 4:00pm)

Breakouts 4 (4:15pm - 5:15pm)

Wednesday:

Monday:

General Session (8:30am - 10:10am)

Topics:

The New SUGM Central

Review of STEP1 Version 7.37 & 7.38

CRM Enhancements

Details in Dimensions CRM Class

SNAP - STEP1 Notes And Photos

2 classes covering this new poduct

New A/R Call tracking Procedures

Covered in the Bookkeeping class

SUM Replaces Corp

Details in SUM Class

Credit Card Interface has been upgraded for Chip Cards

Details in Credit Card Interface Class

Breakouts 1 (10:30am - 12:00pm)

Breakouts 2 (1:10pm - 2:40pm)

Breakouts 3 (3:00pm - 4:00pm)

Breakouts 4 (4:15pm - 5:15pm)

Tuesday:

General Session (8:30am - 10:10am)

Topics:

Milestone Awards

SUGM 2017

CRM Enhancements

Details in Dimensions CRM Class

SNAP - STEP1 Notes And Photos

2 classes covering this new poduct

New A/R Call tracking Procedures

Covered in the Bookkeeping class

SUM Replaces Corp

Details in SUM Class

Credit Card Interface has been upgraded for Chip Cards

Details in Credit Card Interface Class

Breakouts 1 (10:30am - 12:00pm)

Breakouts 2 (1:10pm - 2:40pm)

Breakouts 3 (3:00pm - 4:00pm)

Breakouts 4 (4:15pm - 5:15pm)

Wednesday:

Monday:

General Session (8:30am - 10:10am)

Topics:

The New SUGM Central

Review of STEP1 Version 7.37 & 7.38

CRM Enhancements

Details in Dimensions CRM Class

SNAP - STEP1 Notes And Photos

2 classes covering this new poduct

New A/R Call tracking Procedures

Covered in the Bookkeeping class

SUM Replaces Corp

Details in SUM Class

Credit Card Interface has been upgraded for Chip Cards

Details in Credit Card Interface Class

Breakouts 1 (10:30am - 12:00pm)

Breakouts 2 (1:10pm - 2:40pm)

Breakouts 3 (3:00pm - 4:00pm)

Breakouts 4 (4:15pm - 5:15pm)

Tuesday:

General Session (8:30am - 10:10am)

Topics:

Milestone Awards

SUGM 2017

CRM Enhancements

Details in Dimensions CRM Class

SNAP - STEP1 Notes And Photos

2 classes covering this new poduct

New A/R Call tracking Procedures

Covered in the Bookkeeping class

SUM Replaces Corp

Details in SUM Class

Credit Card Interface has been upgraded for Chip Cards

Details in Credit Card Interface Class

Breakouts 1 (10:30am - 12:00pm)

Breakouts 2 (1:10pm - 2:40pm)

Breakouts 3 (3:00pm - 4:00pm)

Breakouts 4 (4:15pm - 5:15pm)

Wednesday: