About Us...
STEP1 Software Solutions has designed a system specifically for the JanSan Distributor. The STEP1 Distributor’s System has evolved since 1977 to become a world-class, modern software system to serve today’s distributor. We constantly keep our eye on emerging technologies, to see how these new tools could benefit our customers. We then produce software products that conform to the new technologies, and help keep our customers ONE STEP AHEAD of their competition!
It wasn’t enough for us to build the best support staff. We also have the best support fee structure in the industry because you control the vast majority of it! We’ve designed ways for you to cut your bill yet still have all the support resources that you need. In addition to the staff, we have an extensive on-line knowledge base that allows you to answer many of your own questions.
STEP1 was honored with the 2012 & 2014 Best Customer Service Awards at ISSA. We are constantly coming up with ways to improve our partnerships with our customers.